The complaints system is stacked against banking customers say consumer advocates, who believe the process is designed to wear people down and that it most often finds in favour of the banks. Morereadcomments
They thought there was no safer place to put their money -- until tens of thousands of dollars in bank deposits disappeared.
GO PUBLIC CBC investigation into sales practices at major telcos prompts growing calls for public inquiry
The call to hold a public inquiry into sales practices at Canada’s major telecommunications service providers is growing, on the heels of more allegations of wrongdoing inside the industry.
The country's gun control system is specifically designed to keep Canadians safe, yet it's allowing mentally ill people to get their hands on guns — and they are being used in suicides
Rogers employees reveal tactics they use to push products and services on customers, or risk losing their jobs.
GO PUBLIC Rogers employees say managers turn a blind eye so call centre workers can lie and cheat customers
Rogers employees say the pressure to hit targets is so high, they feel they have to upsell, mislead and outright lie to customers to make sales.
The CRTC is being urged to hold a public inquiry into the sales practices of the country's major telecommunications service providers.
Go Public Location, location, location: How your health-care coverage is linked to where you live in Canada
A hearing-impaired Calgary man is travelling to Austria to get a life-changing medical device surgically implanted that will help him hear clearly for the first time. Because the Alberta government won't pay for the surgery, his retired parents are footing the $50,000 bill.
Canadians are becoming more vocal about poor service by their telecom providers, according to a report released today by Canada’s telecom watchdog, the Commission for Complaints for Telecom-television Services.
Go Public 'Scared the heck out of me': Drivers stunned, injured after airbags deploy without warning
There was no crash, no rollover, and nothing was hit. So why did the airbags deploy without warning on two separate occasions in a Saskatchewan couple's van? Was it bad luck, or part of a problem playing out in different makes of vehicles across the country?
GO PUBLIC Bell's 'Let's Talk' campaign rings hollow for employees suffering panic attacks, vomiting and anxiety
Current and former Bell employees have written CBC's Go Public to describe the toll that aggressive sales targets have had on their health at a company well known for its "Let's Talk" campaign — a massive initiative to improve mental health.
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- Canada's luge medals come from heartbreak, grit and ice time on world's fastest track in Whistler
- Why politics is driving a new wave of protectionism: Don Pittis
- Why the cannabis tax will only be one small part of government windfall: Don Pittis
- New investors who thought markets only skyrocket learn a useful lesson: Don Pittis
- Gender gap shows high-tech sector still stuck in the past — and it could prove costly
- Trudeau promises to meet with MP responsible for inviting Jaspal Atwal to events in India
- Environmental groups pinning hopes on major spending for conservation in budget
- Court rejects former child refugee's request to pause deportation proceedings
- NDP Leader Jagmeet Singh marries clothing designer Gurkiran Kaur
- 'It looks to us as though there is a developing country within Canada's borders,' Lancet editor says
- Montreal writer wins battle to get insurer to recognize his depression
- Perpetuating stereotypes: Nursing student calls out racism in academia
- How many new drugs rely on government-funded science? All of them
- Injustice is a way of Indigenous life, say advocates dismayed at verdict in Tina Fontaine murder trial
- Indigenous men urged to speak up about abuse at MMIWG hearing
- Teen who pleaded guilty in La Loche shootings to be sentenced as an adult
- Family rescued at Six Nations, state of emergency remains in place