CONTACT US | CBC Kitchener-Waterloo

Things you may want to know about CBC Kitchener-Waterloo: where we are, what we do, how to contact us.
(CBC Kitchener-Waterloo)

About CBC Kitchener-Waterloo

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General information: Our local programming

CBC Kitchener-Waterloo was launched in the winter of 2013 to serve Waterloo region and beyond. CBC K-W provides online news, weather and current affairs story content at http://cbc.ca.mevn.net/kw, and on social media with Facebook and Twitter.

The radio content produced by CBC K-W comprises: 

  • The Morning Edition, news and current affairs information weekdays from 6:00 a.m. – 8:40 a.m.
  • Weekday morning newscast 9:00 a.m.
  • Weather and news breaks at 30 minutes past the hour, weekdays.
  • In The Key of C, a weekly Ontario-focused popular music program heard throughout the province on Saturday afternoons at 5:00 p.m.

Other Ontario-based programs you'll hear on CBC K-W 89.1:

  • Ontario Today call-in line, weekdays at noon: 1-888-817-8995.
  • Fresh Air (Saturday and Sunday mornings). Email: freshair@cbc.ca

Journalistic content on CBC Radio and CBC Digital is guided by CBC's Journalistic Standards and Practices and guidelines, which are available for the public to view here.

Jobs at CBC information can befound here.

Internships information is available here.

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Going mobile? 

CBC Radio, television and CBC News have apps for you. Check out your app store for IOS and Android for the latest CBC offerings.

Stream The Morning Edition from CBC Kitchener-Waterloo on your weekday morning drive out of the region! Get the CBC Radio app for Apple here and for Android here.

For news 24/7 and to sign up for Breaking News alerts from CBC Kitchener-Waterloo, get the CBC News app for Apple here and the CBC News app for Android here.

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Send story tips, comments

Do you have a news tip or news release for us? Want to comment on something you've heard on the air? Here are the phone numbers and email address you should use to contact us: 

  • CBC K-W general station: 519-581-1384.
  • To leave talkback (voicemail): 519-581-0636.
  • News tips, story ideas, email: yournewskw@cbc.ca

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(CBC Kitchener-Waterloo, 117 King St. West, Kitchener, Ont. N2G 1A7)

Got a question about the CBC? 

We've answered some common queries in our list of Frequently Asked Questions below. If you still can't find the answer you're looking for, please use our Contact Form.

Due to the large volume of messages received, we will not be able to respond to all messages.

When and how can I hear the morning show? 

The Morning Edition can be heard at 89.1 FM between 6:00 a.m. and 8:37 a.m. on weekdays. You can also stream our program live on the web or via the CBC Radio App. It's available for IOS from iTunes and for Android in the Google Play store. 

What if I have a story idea? 

Get in touch! You can email us at yournewskw@cbc.ca. You can tweet us at @cbckw891 or in get in touch through Facebook. You can call our main line at 519-581-1384 and you can also leave a message on our Talkback line at 519-581-0636.

Does CBC Kitchener-Waterloo broadcast from other locations? 

CBC K-W visits communities in and around Waterloo region for our stories. In addition, you will hear breaking news reports from the scene.

I've been asked to be a guest on a CBC radio show and come to your studio. Where do I go?

See our street address and parking information below.

How do I suggest an idea or pose a question to a national show? 

Visit the CBC Connects page online. 

How do I find out about jobs at the CBC? 

Click on Jobs at the bottom of any page on the CBC.ca site.

How do I contact someone at the CBC? 

Check the "Contact" information on the upper right side of this page, or use the Contact Form.

What can be done about radio reception? 

The CBC Radio tower that broadcasts CBC in Kitchener-Waterloo is located in Paris, Ont. Due to atmospheric and ground-based interference (buildings, terrain), sometimes the signal is not clear. One option is to use CBC Radio's app and stream the programming.

Get the CBC Radio app for Apple here and the CBC Radio app for Android here.

You can also listen to CBC Kitchener-Waterloo on your desktop or mobile device without downloading an app, here on this CBC Listen webpage.

I need help with audio and/or video, or I'm looking for a podcast. 

This information can be found on the Audio/Video help page. Our radio podcasts are listed on the Podcast Guide section. Currently, Key of C is not available as a podcast.

How do I contact the CBC with queries about something I saw on CBC.ca or CBC Television? 

Contact Audience Relations online or on the phone. Use the Contact Form or call 1-866-306-4636.

I have a Community & Partnerships idea...how do I propose it? 

You can email us at yournewskw@cbc.ca. You can call our main line at 519-581-1384 and you can also leave a message on our Talkback line at 519-581-0636. Please be sure to contact us at least one month ahead of your event.

How can I get a transcript of The Morning Edition?

An outside company handles this. You can purchase copies of the program from Cision. Please note that prices and the length of time programs are kept varies. 416-750-2220 or 1-800-363-1530.

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CBC Kitchener-Waterloo is located at 117 King Street West, in downtown Kitchener, Ont. (Google Maps/CBC)

Mailing and street address

In addition to The Morning Edition and In The Key of C, our radio studios are often used for guests to connect with regional and national programs such as Ontario Today, IdeasQuirks and Quarks (etc).

CBC Kitchener-Waterloo is located at 117 King St. W., in downtown Kitchener, Ont. There are a few no-charge street parking spots on both sides of the street in front of our offices. There are several outdoor public paid-parking lots nearby, and an underground garage one block away at Kitchener City Hall.

The Grand River Transit and Greyhound bus station is pretty much right outside our back door, on Charles Street. The Charles Street/Victoria Park eastbound LRT stop is also there. If you take the eastbound bus (i.e. from Waterloo) get off at the main terminal, walk a block to King Street and knock on our front door. Many of the westbound King Street buses (i.e. from east Kitchener and Cambridge) stop across the street from our front door.

Our office is staffed from 5:00 a.m. – 5:00 p.m. weekdays. 

Our front door is ability-accessible, at grade with a small upward slope into the vestibule. The front (street side) door is kept locked because we do not have a formal receptionist or reception area. But the street-front is all glass, so if you knock on the door during office hours, we will see you and come to greet you.

Our phone number is: 519-581-1384.

Our mailing address is:

CBC Radio-Canada

117 King Street West

Kitchener, Ontario

N2G 1A7

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